Specific Services
Wayne Corporation’s EAPs are coordinated with an employer’s existing
human resources philosophy and practice and are designed to include:
• Education of supervisors and managers to recognize a troubled employee and to make an appropriate referral to the EAP
• Orientation for employees to encourage the use of the EAP for personal and family problems
• Confidential counseling sessions with an EAP counselor to develop a plan of action to address personal concerns of the employee
or household family member
• Onsite consultation with managers and supervisors, HR staff, and union leadership in dealing with job performance problems of
an employee, department or work group
• 24 hour, 7 day per week availability, all calls answered live
• Crisis intervention
• Critical Incident Stress Debriefing
• Assignment of an EAP counselor to each company or organization to develop an ongoing, trusting relationship with managers, supervisors, HR staff, employees and union leaders
• Promotion of the EAP within the company or organization to create awareness and encourage use
• Quarterly evaluations of the EAP with management
• Website with information on work life, emotional well being, mental health, stress, family, substance abuse, etc
• Toll free phone number for consultation and assistance
• Consultation with management on policy issues such as EAP, drug and alcohol, sexual harassment and workplace violence
• Return to work conferences with employees, supervisors, union leaders and the EAP counselor after extended leaves of absence
of employees who have been in treatment