Formal Referral
- Observe and document work performance problems. Call Human Resources to ensure you are following your employer’s policy
- Call Wayne Corporation to discuss the situation with your EAP counselor. The EAP counselor will:
- Review the performance problems and your expectations and improvement
- Discuss previous interventions, disciplinary or otherwise
- Determine if a formal referral is appropriate
- Assist the supervisor in developing a plan of action
- Meet with the employee to discuss the supervisory referral and review the following:
- The job performance problem
- Expectations for improvement
- Consequences if job performance does not show improvement
- Referral to the EAP is voluntary and not a disciplinary measure
- Confidentiality with EAP participation
- Employee meets with the EAP counselor and is asked to sign a Release of Information allowing the counselor to inform the supervisor of the employee’s attendance and compliance with EAP recommendations
- Return call from the EAP counselor to advise the supervisor of employees’ attendance and compliance with recommendations
- Continue to focus on work performance problems of employee